This month, Jay Bizarro is our guest contributor and shares more of his great thinking about how to do exactly that and improve safety performance. He introduces us to “skydivers”, “The Safety Switch”, “The Probability Problem”, and “The Unsafe Behavior Database.”
This month Paul has been out on assignment visiting many of our clients. Last week he visited a client’s Safety Day and asked, “What is the secret of your great safety performance?” It lead to a fascinating discussion and some very important learning. In this edition of the News he dives into learning from success and failure on the road to great safety performance.
This month Paul makes the case that there is no escaping the truth that behaviors must be managed if the goal is everyone goes home alive and well at the end of the day. He considers different approaches that have been tried and discusses whose behavior should be targeted and who ought to manage them. Paul concludes when it comes to appreciating the times when “it’s on them” and when “It’s on me” it would be fair to say that’s the subject of wisdom. Paul leaves us with some of his experience and wisdom.
This month Paul discusses what happened in his old company every time it looked like safety performance was declining and introduces the term “political water.” He then dives into the toughest challenges as reported by one industry and compares and contrasts that to what we have heard over the last twenty-two years across a wide range of industries around the world. It leads to a discussion of the root of all challenges and management’s first duties. He shares some very important lessons.
This month Paul talks about the importance of training, more importantly of knowledge, in sending people home alive and well at the end of the day. He discusses how good leaders doing Managing by Walk Around can make a difference when they show up at a class. There are some very important points he makes that make this probably the most important News he has written.
This month Paul starts by examining Deming’s Plan/Do/Check/Adjust cycle and supplements the discussion with lessons from Drucker and Fayol. Paul uses the lessons as a starting point for a deep dive into the Check step as it relates to sending people home alive and well at the end of the day.
This month’s News is authored by one of our senior consultants and teachers: Dr. Edward Aronson. Eddie, as we know him around here, is a former manufacturing executive, whose focus as a management consultant is on what I’d describe as leading from within. Or, as Eddie puts it, “Standing up for what you believe in.”
This month Paul discusses two tools of leadership – Leading by Example and organization power. He makes the point that by the time anyone is promoted into a position of leadership they know about the important leadership practice of Leading by Example and while it may seem simple “there’s more to it than first meets the eye” and not always easy to do. Leading by Example is easier to understand than organization power and this month Paul does a deep dive into organization power and how not understanding it can lead to huge problems and catastrophic outcomes. He examines a case where the misunderstanding was deadly.
You probably guessed that recent headlines about a train in Northeast Ohio jumping the track has caught Paul’s attention. In that event and others of the same ilk Paul has found some lessons to share that can make a difference helping us send people home alive and well, particularly when things go bump in the night.
This month Paul discuss the annual performance review process on The Journey to Zero. He reflects on safety goals and the measurement of safety performance and if there is a measurement there is a need for comparison — aka benchmarking. This is where it gets really interesting — compared to what? Then he points out the part of the process that in his experience is not done well. I think you’ll find his conclusions quite interesting and even useful.
In this month’s Managing Safety Performance News, Paul teaches us why teaching followers is still one of the most important responsibilities of leadership.
From assigning work to developing people, Paul shows how teaching gives leaders a powerful opportunity to improve performance, reinforce expectations, shape culture, and stay connected to the people doing the work. He also shares what Jack Welch understood about teaching that many busy leaders have forgotten.
Paul’s lesson may change the way you think about one of the most basic things leaders do.
In this month’s Flash, we take a look at what we call Early Warning Indicators. Seeing safety performance for what it actually is means looking beyond past performance, and further into what’s happening today. Using Early Warning Indicators is an easy and effective way to do just that.
In this month’s Managing Safety Performance News, Paul finds a leadership lesson in a decidedly unlikely place: a guy in a bright yellow suit who owns a wildly successful baseball team named after a breakfast fruit. What Jesse Cole and the Savannah Bananas have to do with the everyday practice of leadership—and what Paul sees in their story—is worth the read.
In this month’s Flash, we’re giving your safety meetings a checkup. Instead of another idea for what to talk about, we’re taking a closer look at how your meetings are going—and what makes a good safety meeting good.
In this month’s Managing Safety Performance News, Newton draws on four decades in pulp and paper manufacturing to explore the relationship between reliability and safety. When equipment fails, production falls behind, and the pressure for results builds, does improving reliability necessarily improve safety?
In this month’s Flash, we explore real-time decision making, what to do when urgency and pressure push us toward making faster decisions, and how to recognize when it’s time to slow the process down to make a better decision.
In this month’s Managing Safety Performance News, Paul takes running a red light and turns it into a much larger lesson about safety, leadership, human behavior, and execution. He starts with a company vehicle that ran a red light near his house and connects that incident to the tragic runway collision at LaGuardia, where technology, procedures, radio communication, and red runway entrance lights were all in place. The system had controls, but the outcome still depended on execution at the point of contact.
In this month’s Flash what might get in the way of intervention, why feedback matters, and how a simple “thank you” can encourage the conversations that help prevent injuries.
In this month’s Managing Safety Performance News, Gary Rivenes explores what effective coaching looks like when safety leadership moves from the classroom to the field. Gary writes from experience: before joining Balmert Consulting, he spent more than thirty years in mining leadership roles, from supervising a seventy-person crew to serving as Chief Operating Officer. In those roles, coaching leaders was not a theory or a program. It was part of getting the work done safely and sending people home alive and well at the end of the day.
In this month’s Flash we discuss “dumb rules”, and re-visit an easy way to put on great Tool Box Safety Meetings. Unfortunately those sorts of rules are often unwanted and seen as unnecessary, here’s one idea to help you reduce the chance a new one might be needed in the first place.
